Emergency response and preparedness

Simtars has an emergency response team on-call 24/7 available to provide expert assistance to underground coal mines. We provide a gas monitoring solution – mobile gas laboratory (20-point tube bundle system and gas chromatograph) - remote support and personnel, to the mine site during an emergency.

Emergency response to underground coal mine emergencies

The Simtars emergency response team provides expert assistance for underground coal mine emergencies. We have extensive experience supporting the Mines Inspectorate, mining companies and the Queensland Mines Rescue Service using our state-of-the-art self-contained mobile gas monitoring laboratory.

Contacting the emergency response team

Our team is on call 24/7. To contact us, call the 24-hour support hotline on 1800 331 991. If there are any issues with contacting the 1800 number, please call the paging service directly on (+61) 07 3830 5564.

Tell us:

  • The type of support required (gas chromatograph, Safegas or other)  
  • Name of mine  
  • Contact person name and phone number  
  • Short description of support required  

Support we can provide

Our team is on call 24/7 and can provide the following at short notice:

  • Simtars mobile laboratory containing a 20-point tube bundle system  
  • Gas chromatograph with all necessary carrier and calibration gases  
  • Gas chemists to run the gas chromatographs, produce trends and interpret data  
  • Mining engineers experienced in all underground coal mining techniques  
  • Remote support until equipment has been received at the mine

Accident/incident investigation and simulation

If an accident or incident does happen, our investigative team can you determine its cause. Our team has extensive experience supporting Queensland Mines Inspectorate investigations, and will help you gather the required information and provide 3D computer-generated simulations where required. Contact us for more information on how we can help.

Mine accident prevention

Mine accidents, disasters and occupational disease are preventable. Simtars has a range of services and training to help you improve mine safety and health and ensure the safest possible working environment.

Gas monitoring and analysis

Effective gas management and monitoring are essential to minimising risks in underground mine environments. We offer a full range of tailored gas monitoring solutions and gas analysis services.

Risk assessment and management

Our team of experts can conduct occupational hygiene risk assessments to identify hazards associated with your mine site and mining methods. They can assess your workers' health risks and help you develop a plan to control hazards in your site. Find out more about our occupational hygiene services.

Spontaneous combustion testing services

Our spontaneous combustion testing service helps coal mine operators understand and manage the potential risks associated with the spontaneous combustion of coal during mining, transportation and storage.

Laboratory services

Manage hazards in the workplace through our full range of chemical and physical analysis services for air, water and dust samples.

Safety training

Training saves lives! A well-trained workforce reduces the risk of accidents and injury, and enables your workforce to respond capably and efficiently to any emergency. Simtars is a registered training provider offering specialist courses that promote safety and health and foster good working practices.  Our courses range from introductory through to advanced technical training, which can be tailored to meet your specific needs. Find out more about Simtars training services.