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Customer partnerships

We develop close partnerships with our key customers and stakeholders so we can better understand and listen to their needs, and design and deliver services that they need, in the way that they need them, when they need them.

One way we do this is through the DNRM Relationship Leaders Program. An experienced officer from our department is matched with a key customer or stakeholder to build a partnership with that organisation that allows us to understand their business needs in order to deliver better services.

For organisations involved in the program, having a relationship leader assigned to your company doesn't mean that you won't interact with other parts of our department, but you can be confident you do have an experienced officer who is focused on you and your business.

Currently we are partnered with 13 customers and stakeholders that represent the breadth of our portfolio, but we're expanding the program all the time.

To find out more, contact the Program Manager on (07) 3199 8243.

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Last updated: 9 June 2016


The Department of Natural Resources and Mines is an economic development agency that enables the productive and responsible use of our natural resources – water, land, mineral and energy resources – to generate wealth and prosperity for current and future generations of Queenslanders.

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